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About Us

introduction

The mainstay of any civilization is its reconstruction,  and strength of each city is its facilities and premises.  and man has always been keen to develop and improve the surrounding environment to create the causes  of comfort and style that transcends his life..

Diwan Al-Rafidain Company has been striving to be in the ranks of major companies that serve consumers convenience with distinctive products to be in the forefront locally, “as a first step to move to the regional markets in the future.

Since the beginning, Diwan Al-Rafidain Company has always been keen to serve its customers with special attention from us to be an added feature to our advantages, So We have provided exceptional quality of customer services with the aim of establishing and maintaining this relationship Which is evident in high sales ratios achieved by the company during past years, especially when sales of the household cookers reaches (100,000 pieces), while the other products like (refrigerator / frozen horizontal / air filter / washing machine with two washbasins / automatic washing machine / screen / Air fan / air cooler / etc ….) sales Rates reaches (30,000 – 35,000 pieces), All these products are stored in huge warehouses on an area of 15000 square meters according to advanced standards and software to deal with more than 250 thousand pieces of household to deal and following-up warehouses input and output steps.

25 years of success was came from our adequate products which have won customer satisfaction and fact that all these products have been manufactured in companies regionally and internationally well known,

Through this, the company was able to establish a solid base to deal with these manufacturers and thus get the commercial agencies of these factories in Iraq:

FRESH Co. For Electrical & Home Appliances.

SIMFER Co. For Electrical & Home Appliances / OSCAR COOK Brand.

ELECTROSTAR Co. For Refrigerators.

And through this diversity in products supplying to the local market, it was imperative for our company to provide after-sales services to confirm this success by opening maintenance centers in a number of provincial centers

These maintenance centers, in addition of providing original spare parts it also provide on-site maintenance services which matched customer satisfaction through immediate response in providing convenience to customers by not having to transport the product to the main maintenance center.

1. Main maintenance center - 1/Baghdad governorate / Company Bulding.

2. Maintenance Center No. 2/Baghdad Governorate / Awreij area - Company Warehouses.

3. Maintenance center Sulaimaniyah Governorate.

4. Maintenance center in Kirkuk Governorate.

5. Maintenance center in Mosul Governorate.

6. Maintenance center in Saladin Governorate / Samarra.

7. Maintenance center in Najaf Governorate.

8. Maintenance center in Kut Governorate.